Privacy Policy
Last updated: May 9, 2025
This Privacy Policy describes how Story Seekers ("we", “our”, or "us") collects, uses, and shares your personal information when you use our website https://storyseekers.co and any of our subdomains (the "Website").
Topics:
• Personal information we collect
• How we use your personal information
• How we share your personal information
• Children's Privacy
• How we store your data
• Email marketing
• Behavioral advertising
• Your data protection rights
• Third party websites
• Changes
• Contact Us
Personal information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
• "Log files" track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Website.
We use Device Information for:
• Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location.
• Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.
• Affiliate Marketing: To track which member of our affiliate team referred you to us for the purpose of granting commissions to them if you purchase from us.
You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Website's data collection and use practices when we see a Do Not Track signal from your browser.
We also collect data you provide to us directly. We refer to the data you provide as "Provided Information." We collect and process data you provide when you:
• Register online or place an order for any of our products or services
• Voluntarily complete a customer survey or provide feedback on any of our message boards, via our contact form, or via email
• Provide your email address in exchange for access to a free resource
• Sign up for our email newsletter or subscribe to any of our regular content
• Submit an enrollment form, intake form, or application form for any of our services or programs
The Provided Information we collect may include:
• Personal identification information (name, email address, phone number, etc.)
• Billing information (billing address, shipping address, payment information, including credit card numbers, etc.)
• Information about your child (first name, age, book club preferences)
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Provided Information.
How we use your Personal Information
We use the Provided Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to:
• Communicate with you;
• Screen our orders for potential risk or fraud;
• Facilitate participation in educational programs and services; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns). We also use Device Information to track affiliate referrals for the purpose of granting commissions to our affiliates.
How we share your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our visitors use the Website - you can
read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.]
The types of third parties with whom we might share elements of your Personal Information include:
• Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information
• Providers of email management and distribution tools
• Providers of security and fraud prevention tools and services
• Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site
• Providers of affiliate marketing tracking and analytics software services that allow us to provide an affiliate program and grant commissions to affiliates
• Providers of client management systems to help us track and communicate with potential clients
• Video conferencing platforms used to host our book club sessions
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Children's Information
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Our Website and services are primarily directed to parents, not to children. We do not specifically market to children under 13. We understand the importance of protecting children's privacy, particularly in an online environment. Therefore, consistent parent supervision and monitoring is required to access our programs. Story Seekers does not knowingly collect
any personal information from children under the age of thirteen (13) in accordance with the Children’s Online Privacy Protection Act (COPPA).
If a parent/guardian becomes aware that their minor child (under the age of 13) has provided information without the expressed consent of a parent or guardian, please contact us at info@storyseekers.co. Upon your request, we will delete such information from the Website and files within a reasonable time period. These practices are in place to ensure the child’s privacy and safety, and to remain in compliance with prevailing federal laws. By using the Website, you are representing to us that you are not under the age of 13.
Information We May Collect About Children: When you register your child for our educational programs, you may provide limited information about your child, including:
• First name (or a preferred nickname)
• Age
• Book club preferences or interests
This information is collected from parents, not directly from children.
How We Use Children's Information: We may use the information about your child solely to:
• Manage registrations and participation
• Facilitate age-appropriate book discussions and tailor educational content to appropriate levels
• Effectively run video sessions and provide personalized experiences during online activities
Video Sessions and Recordings: Our book club sessions take place online via live video conferencing. During these sessions:
• Children use only their first names or non-identifying screen names
• Session recordings may capture your child's voice, image (if camera is enabled), first name/nickname, and contributions to discussions
• These recordings are only available to families registered for a given book club
• Recordings are stored securely and deleted after 90 days
• Parents can opt out of having their child included in recordings
Parental Rights: As a parent, you have the right to:
• Review information we have collected about your child
• Request deletion of any information about your child
• Refuse further collection or use of your child's information
• Request that recordings including your child be edited or deleted
We do not:
• Use children's information for marketing purposes
• Make children's personal information publicly available
• Share children's information with third parties except as necessary to provide our services (such as video conferencing platforms)
How we store your data
We process or store your data using the following providers:
• Wix Privacy & Security | Site Compliance | Wix.com
• ThriveCart ThriveCart Terms & Policies - ThriveCart
• Stripe Privacy Policy
• PayPal PayPal Privacy Statement
• Kit Privacy Policy | How We Use Your Data
• Dubsado Privacy policy — Dubsado
• Google Workspace Privacy Policy – Privacy & Terms – Google
• Hey Summit Privacy Policy
Please visit their individual websites for information on the physical location of their servers where your information is stored.
We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of any information that may be stored on our servers. Credit card information is not stored on our site but may be stored on the site of a third-party payment processor (Stripe, PayPal, etc.). We make every effort to ensure that
all transactions that occur on the Website are secure. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure; it may be possible for third parties to unlawfully intercept transmission, so you submit your information at your own risk.
Story Seekers will store and maintain your Personal Information only for as long as we think reasonably necessary, or until you ask us to delete this information.
Social Networks
When you use the social networking features on our Website, you may be asked to log in using your social network credentials (for example, your Facebook user ID). When you log in, we may collect information about you (including Personal Information) from that social network. In addition, when you use one of the social networks sharing tools available on our Website, the social network operating the tool may collect information about you based on such use. The social network’s use of the information will be subject to its own privacy, which may be different than ours.
Email Marketing
If you make a purchase on this Website, download a free resource in exchange for your email address, and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence. We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.
You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Website, including promotions or product updates.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how does-it-work
You can opt out of targeted advertising by using the links below:
• Meta: https://accountscenter.facebook.com/ads
• Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/
Your Data Protection Rights
If you have established a business relationship with us, and you are a California resident, California Civil Code Section 1798.83 permits you to request a notice disclosing the categories of Personal Information we have shared with third-parties, if any, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request at info@storyseekers.co. California law also permits residents of California to opt-out of Story Seekers’ disclosure of Personal Information to third parties for their direct marketing purposes. You may choose to opt-out of the sharing of your Personal Information with third parties for marketing purposes at any time by submitting a request in writing to the contact information provided below. Please note that Story Seekers does not share or disclose your Personal Information with third parties for their direct marketing purposes.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below.
Additionally, if you are a European resident, please note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. By communicating electronically with us, you acknowledge and agree to your personal data being processed in this way. Please note that your information will be transferred outside of Europe, including to Canada, the United States, or other third-countries, the privacy laws of which may be deemed by your country to have inadequate data protection. If you are located outside the United States and voluntarily submit information to Story Seekers, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in the United States or other third-countries.
Third Party Websites
Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date of the last revision will be indicated by the "Last updated" date at the top of this page. Any such changes are effective immediately upon publication on our Website.
Complaints
Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner's Office in the UK. California residents can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.
Email us: info@storyseekers.co
Write to us:
The Story Nook, LLC dba Story Seekers
290 Turnpike Road, Suite 5-104
Westborough, MA 01581
